Legal notice

This page identifies the seller responsible for akely.store and orders placed through that website.

Seller

Legal name: Ojārs Skrūzmanis

Trading name: AKELY Grove

Geographic and postal address: Hospitāļu iela 26-17, Rīga, LV-1013, Latvia

Customer service email: contact@akely.store

Business telephone: +1 938 262 4822

Website: akely.store

Role of AKELY Grove

AKELY Grove is the trading brand used by Ojārs Skrūzmanis for the Store. The contract for a purchase made through akely.store is between the customer and Ojārs Skrūzmanis, subject to the Terms of Service and applicable mandatory consumer law.

Website Platform

The Store is powered by Shopify. Shopify provides the commerce platform and related technical services but is not the seller of AKELY Grove products. Information about Shopify’s own processing is available in Shopify’s privacy notices.

Customer Communications and Complaints

Questions, complaints, withdrawal notices, and return requests should be sent to contact@akely.store. Include your full name, order number, delivery country, and a clear description of the issue. We aim to acknowledge customer-service messages within 3 business days, although complex investigations may take longer.

Consumer Rights

The Store’s Terms, Refund and Return Policy, and Shipping Policy apply to purchases. Nothing in those documents removes rights that cannot be waived under applicable consumer law. Consumers may also contact the consumer-protection or data-protection authority responsible for their place of residence where they have the right to do so.

Intellectual Property and Website Content

AKELY Grove branding, original Store content, graphics, photographs, videos, product presentation, and website materials are owned by or licensed to the Store operator unless otherwise indicated. Unauthorized commercial copying or use is prohibited, subject to exceptions provided by law.

Accuracy and Availability

We seek to keep business and policy information current. Product availability, prices, delivery options, and Store functionality may change. Material terms applicable to an order are those presented when the order was placed, except where a later change is required by law or is expressly accepted by the customer.

Applicable Law

The Store is operated from Latvia and is generally governed by the laws of the Republic of Latvia. This does not deprive consumers of mandatory protections or competent courts available under the law of their habitual residence.